Pressure washing FAQ - Common questions answered

Frequently asked questions about pressure washing services

About our services

What types of pressure washing services do you offer?
We provide comprehensive pressure washing services including driveway and concrete cleaning, house washing and siding cleaning, deck and patio restoration, and commercial power washing. We serve both residential and commercial properties throughout the Atlanta metro area with professional-grade equipment and eco-friendly solutions.
What areas do you serve?
We proudly serve Atlanta and the surrounding metro area including Alpharetta, Marietta, Roswell, Sandy Springs, Johns Creek, Decatur, Dunwoody, and Brookhaven. Our service radius extends approximately 30 miles from Atlanta. If you're unsure about service to your area, please call us at (470) 333-2525.
Do you offer same-day service?
Yes! We offer same-day service for customers who call before noon, subject to availability. This service is particularly popular for urgent cleaning needs, special events, or property showings. Same-day service is available throughout our primary service areas.
Are you licensed and insured?
Absolutely. Alexus Pressure Washing is fully licensed, bonded, and insured. We carry comprehensive liability insurance and workers' compensation to protect both our team and your property. Proof of insurance is available upon request.

Pricing and estimates

How much does pressure washing cost?
Pricing varies based on the size of the area, type of surface, level of staining, and accessibility. Residential driveways typically start at $150, house washing starts at $300 for single-story homes, and deck cleaning starts at $200. We provide free, detailed estimates for all projects with no hidden fees.
Do you provide free estimates?
Yes, all estimates are completely free with no obligation. Our experienced team will visit your property, assess your specific needs, and provide a detailed written quote. Most residential estimates take 20-30 minutes, and we often provide same-day estimates.
What payment methods do you accept?
We accept cash, check, and all major credit cards. Payment is due upon completion of satisfactory work. For commercial accounts, we offer billing terms with approved credit. We also offer financing options for larger projects over $1,000.
Are there any hidden fees?
No, we believe in transparent pricing. Our written estimates include all costs associated with your project. The only additional charges would be for services requested after the original estimate, which would be discussed and approved before proceeding.

Service process and safety

How long does pressure washing take?
Service time varies by project size and complexity. A typical driveway takes 2-4 hours, house washing takes 4-6 hours, and deck restoration can take 4-8 hours depending on size and condition. We'll provide accurate time estimates with your quote and keep you informed throughout the process.
Is pressure washing safe for my plants and landscaping?
Yes, we take great care to protect your landscaping. We use eco-friendly, biodegradable cleaning solutions that are safe for plants, pets, and the environment. We also pre-wet and cover sensitive plants when necessary and ensure proper wastewater management to protect your landscape investment.
Will pressure washing damage my property?
When performed by professionals using proper techniques, pressure washing is safe for your property. Our experienced team adjusts pressure settings based on surface materials and conditions. We use soft washing techniques for delicate surfaces and have the expertise to clean effectively without causing damage.
Do I need to be home during the service?
It's not required, but we recommend being available at the start and end of service. We'll need access to water and electrical connections, and it's helpful to walk through the completed work together. Many customers choose to run errands during the middle portion of longer services.

Preparation and maintenance

How should I prepare for pressure washing service?
Remove vehicles from driveways and patios, close all windows and doors, bring in outdoor furniture and decorations, and ensure we have access to water spigots and electrical outlets. We'll provide a detailed preparation checklist when you schedule service.
How often should I have pressure washing done?
Most residential properties benefit from annual pressure washing, though this varies by location and conditions. High-traffic areas like driveways may need attention twice yearly, while house exteriors in shaded areas might go 18-24 months. We'll provide maintenance recommendations based on your specific property.
What's the best time of year for pressure washing?
Spring and fall are popular times, but pressure washing can be done year-round in Atlanta's climate. Spring cleaning prepares your property for outdoor entertaining season, while fall cleaning removes summer buildup before winter. We recommend avoiding freezing temperatures and scheduling around major holidays.
How long do the results last?
Results typically last 12-18 months for most surfaces, though this varies by exposure, traffic, and environmental factors. Areas with heavy shade or moisture may need more frequent attention, while sunny, well-drained areas often stay cleaner longer. Regular maintenance extends the life of your investment.

Specific services

Can you remove oil stains from my driveway?
Yes, we specialize in oil stain removal using professional-grade degreasers and techniques. While results depend on the age and depth of stains, we can significantly improve or completely remove most oil stains. We'll assess your specific stains during the estimate and provide realistic expectations.
Is soft washing different from pressure washing?
Yes, soft washing uses lower pressure combined with specialized cleaning solutions to safely clean delicate surfaces like house siding, roofs, and painted surfaces. It's gentler than traditional pressure washing but often more effective for removing organic growth like mold, mildew, and algae.
Do you clean composite decks?
Absolutely. Composite decking requires special care and techniques different from wood decks. We use appropriate pressure settings and cleaning solutions specifically designed for composite materials to remove embedded dirt and stains without damaging the surface or voiding warranties.
Can you pressure wash in winter?
Yes, we provide pressure washing services year-round in Atlanta's mild climate. We avoid service during freezing temperatures to prevent ice formation, but most winter days are suitable for pressure washing. Winter cleaning can be especially effective for removing fall debris and preparing for spring.

Getting started

How do I schedule service?
Simply call us at (470) 333-2525, email Alexusbestcompany@gmail.com, or fill out our online contact form. We'll schedule a free estimate at your convenience and provide flexible scheduling options including evenings and weekends to accommodate your needs.
What if I'm not satisfied with the results?
We stand behind our work with a 100% satisfaction guarantee. If you're not completely happy with the results, we'll return to address any concerns at no additional charge. Your satisfaction is our priority, and we won't consider the job complete until you're thrilled with the results.
Do you offer maintenance programs?
Yes, we offer customized maintenance programs for both residential and commercial properties. Regular service customers receive priority scheduling, discounted rates, and seasonal reminders. Maintenance programs help preserve your property's appearance and value while providing convenient, automatic service.
How far in advance should I schedule?
While we offer same-day service when possible, we recommend scheduling 3-7 days in advance during busy seasons (spring and fall). For special events or specific dates, booking 1-2 weeks ahead ensures availability. Emergency and storm damage services are available with rapid response times.